FAQs and Contact

Delivery prices are shown at checkout based on your order and delivery address. For orders above £35 we offer free shipping to the UK. For more details please visit our delivery and returns page.

We aim to deliver all orders within 5-10 working days. Items described as made-to-order can take an additional 3-5 working days during busy periods. If after that timeframe you have not received your order please contact customer service at hello@typeandspace.com.

Yes, for UK and EU orders all relevant charges are included. This means you are unlikely to experience customs related delays and will not be asked to pay more after checkout. Delivery to addresses outside the UK and EU may be subject to import taxes, duties and admin fees once it arrives in the destination country. We are working to offer simplified shipping to additional countries soon. For more details please visit our delivery and returns page.

Yes. We use SSL encryption technology which means your details are safe. We do not store your payment details. Our payment solution is Level 1 PCI DSS compliant which means it meets the high security standards determined by the major credit and debit card providers.

Payment methods are shown at checkout and vary depending on your location. We accept most major debit and credit cards in all our shipping destinations.

We currently ship to the United Kingdom and European union. For more details please visit our delivery and returns page.

For items described as made-to-order (such as our hoodies and sweatshirts) we are unable to accept returns. These items are produced only when you place your order and we are unable to re-sell them. Please check the size and fit information carefully before placing your order. Our made-to-order products have key measurements displayed in each relevant product page to assist you in making an informed decision before placing an order.

For other items, we have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please get in touch if you have questions or concerns about your specific item.

Please note that return shipping fees are applicable to returns. For UK orders, these are £3.80 and for European Union orders these are €9.60. These will be deducted from your refund if your return is accepted, otherwise your chosen payment method will be charged for the return postage fee.

For more details please visit our delivery and returns page.